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Data and Privacy Policy

CORSHAM BADMINTON CLUB PRIVACY NOTICE

1.         Introduction

This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we will store and handle that data, and keep it safe.

There is a lot of information here but we want you to be fully informed about your rights, and how Corsham Badminton Club uses the data you give us when you join the club or play as a guest. For example, we will explain how we combine data across Corsham Badminton Club to build a single view of you.

We hope the following sections will answer any questions you have but if not, please do get in touch with us.

It is likely that we will need to update this Privacy Notice from time to time. You are welcome to check our website whenever you wish.

For ease throughout this Notice, ‘we’ and ‘us means Corsham Badminton Club.

2.         What is Corsham Badminton Club?

We are an organisation offering the opportunity to play non-competitive and competitive badminton in a club environment either by joining our club as a member or playing as a guest. We cater for both senior and junior players and we are affiliated to Mid-Wilts Badminton Association, Wiltshire County Badminton Association and Badminton England

3.         Explaining the legal bases we rely on

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:

Consent

In specific situations, we can collect and process your data with your consent.

For example, when you tick a box to receive email newsletters.

Legal compliance

If the law requires us to, we may need to collect and process your data.  

For example, we can pass on details of people involved in fraud or other criminal activity affecting Corsham Badminton Club to law enforcement.

Legitimate interest

In specific situations, we require your data to pursue our legitimate interests in running and promoting our club and which does not materially impact your rights, freedom or interests.

For example, we will use your data to send you information relating to your membership of Corsham Badminton Club.

We also combine the history of members to identify trends and ensure we can keep up with demand, or develop new benefits/products/services.

4.         When do we collect your personal data?

  • When you become one of our members

  • When you visit our club as a guest

  • When you contact us by any means with queries, complaints etc.

5.         What sort of personal data do we collect?

  • Your name, email, telephone number, date of birth, disability, ethnicity, gender, emergency contact name and phone number.

  • We also keep a record of your eligibility for senior discount, whether you are a junior and your Badminton England membership number.

  • Details of your interactions with us through our website
    For example, we collect notes from our conversations with you, details of any complaints or comments you make and how and when you contact us.

  • We’ll only ask for and use your personal data collected for the purposes of managing your membership. Of course, it’s always your choice whether you share such details with us.

6.         How and why do we use your personal data?

We need to use your personal data if you are one of our members in order to fulfil our obligations to you.

The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.

Of course, if you wish to change how we use your data, you will find details in the ‘What are my rights?’ section below.

Remember, if you choose not to share your personal data with us, or refuse certain contact permissions, we might not be able to contact an emergency contact should the situation require it.

7.         How we protect your personal data

We know how much data security matters to all our members. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. Your personal data is kept in a restricted area with access granted only to those committee members with a legitimate reason to see it.

8.         How long will we keep your personal data?

Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected.

At the end of this period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

Personal Data will be marked for disposal 2 years after the person has been involved or in contact with Corsham Badminton Club. The Club will action the disposal of and marked data 1 month into the start of a new club season (October of each year).

9.        Who do we share your personal data with?

We do not share your personal data with third parties. 

10.        What are your rights over your personal data?

You have the right to request:

  • Access to the personal data we hold about you, free of charge (unless charges apply to us in fulfilling your request)

  • The correction of your personal data when incorrect, out of date or incomplete.

  • That we stop any consent-based processing of your personal data after you withdraw that consent.

  • That you be "forgotten" or have your data erased, in certain situations.

  • To have your data ported (that is, transmitted) directly to another organisation

You can contact us to request to exercise these rights at any time as follows: 

To ask for your information please contact The Chair or Secretary of the Corsham Badminton Club, or email cbc@corshambadminton.com  

To ask for your information to be amended please update your online profile. If we choose not to action your request we will explain to you the reasons for our refusal. 

 

11.       Your right to withdraw consent

Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

12.       Where we rely on our legitimate interest

In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. 

We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.

13.        Contacting the Regulator

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113.

Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can't be responsible for the content of external websites)

If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.

14.        Any Questions?

We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it.

If you have any questions that haven’t been covered, please contact our Data Protection Officer who will be pleased to help you:

 

 

Status: Published v1.0

Last Review Date: 17/08/2023

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